HERE FOR YOU IN PERSON.
Time for what you need.
Repair, advice or your next question about Apple.
Here’s how to reach us.
What would you like to do?
Choose what you need, then a day and time. You’ll get a confirmation by email straight away.
Does your device need help?
Book a repair drop-off appointment in Friedrichshafen. Pick a day, choose a time and briefly describe the problem.
Buying advice
Find the Apple device and the spec that suit you.
For your business
Devices, leasing and IT that help your team every day.
Remote help
Support with software, set-up and questions about your Mac.
Learn & explore
Get to know your Mac better. With time to ask questions and try things out.
IPHONE · SAME DAY REPAIR
Drop it off today.
Take it home today.
A new battery. A display that’s whole again. And your day carries on.
Battery and display repairs, as well as other iPhone repairs, are possible on the same day at our workshop in Friedrichshafen. If you drop off before 12 noon, you can pick it up from 4:30 pm – depending on the model, the fault, the availability of parts and how busy the workshop is. We’ll confirm the timeframe after the check.
BEFORE YOUR VISIT
Well prepared.
Up and running sooner.
You can book your appointment now. Please complete these steps before you drop off your device.
1. Make a backup
Back up your iPhone or iPad to iCloud or to a Mac or PC. Check that the backup is up to date and that your iCloud data has fully synced. Data can be lost during a repair.
How to back up your data (Apple Support, new tab)2. Get Find My ready
iOS / iPadOS 26 or earlier: Settings → your name → Find My → turn off Find My iPhone or Find My iPad.
From version 27: In Find My, choose your device → More → “Repair or Trade-in” → turn on.
3. Protect your personal data
Remove cards and passes from Wallet. Never share your Apple Account password, device passcode or security codes. If something needs to be entered, you enter it yourself and stay with your device.
4. What to bring
Bring your device, any affected accessories, ID and, if possible, proof of purchase. Check Parts and Service History under Settings → General → About and complete any unfinished repairs first.
Your device won’t respond? Do what you can. If needed, you can get Find My ready at icloud.com/find (new tab). Talk to us if you run into any difficulties.
Bringing a Mac?
Make a current backup, for example with Time Machine. Up to macOS 26, turn off Find My Mac; from macOS 27, turn on repair mode. On Macs with Apple silicon, check for unfinished repairs in Repair Assistant; on Intel-based Macs, turn off any firmware password. Have your login details ready to enter yourself. Bring your power adapter, any affected accessories and, if possible, proof of purchase and ID.
Apple’s guide for Mac (new tab)All set. Now choose your appointment.
Repair drop-off · Werastraße 42 · Friedrichshafen
You’re booking the device drop-off. Booking is free. We’ll agree the repair cost and completion with you after the check. You can change or cancel your appointment via the confirmation email.
Not nearby? Send in your device – register online and send it by post. We cover the return shipping.
IN STORE WITH US
Here’s where to find us.
CompuMacWerastraße 42 · 88045 Friedrichshafen
Opening hours
Mon–Fri 9 am–6 pm · Sat 10 am–2 pm
- Mon9 am to 6 pm
- Tue9 am to 6 pm
- Wed9 am to 6 pm
- Thu9 am to 6 pm
- Fri9 am to 6 pm
- Sat10 am to 2 pm
- Sunclosed
Mon–Fri 9 am–6 pm · Sat 10 am–2 pm
This display uses our regular opening hours and the time in Friedrichshafen. It doesn’t know public holidays.
Apple service closer to you, too.
In Kempten and in Wangen, you can hand in your device at our drop-off points.
Already booked an appointment?
You can reschedule or cancel it in your confirmation email.