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IPAD SERVICE
Repair & service for your iPad.
Whether it’s for school, college, work or home: we check your iPad and explain the repair and replacement options available to you.
Genuine Apple parts. Certified technicians. Authorized since 1990.
What this means for youCheck first. Then decide.
Your service options depend on the model, its condition and the fault. We’ll go over the exact process, possible costs and the timeframe with you after the diagnosis.
PAY IN INSTALLMENTS
Pay in installments.
You can pay for repairs in installments too – just ask us at drop-off.
Financing through CreditPlus Bank
Send your request online or talk to us in the store. We will discuss with you what can be financed.
Request financingPayPal Pay in installments
You can pay for online orders in installments with PayPal: choose PayPal at checkout and select installments there. For repairs, let us know at drop-off.
Klarna
Pay by invoice or in installments at checkout: for orders in the online store, simply choose Klarna.
Whether and on what terms you can pay in installments or by invoice is decided by CreditPlus Bank, PayPal or Klarna after a credit check. CompuMac is not the lender.
BEFORE YOUR VISIT
Well prepared.
Up and running sooner.
You can book your appointment now. Please complete these steps before you drop off your device.
1. Make a backup
Back up your iPhone or iPad to iCloud or to a Mac or PC. Check that the backup is up to date and that your iCloud data has fully synced. Data can be lost during a repair.
How to back up your data (Apple Support, new tab)2. Get Find My ready
iOS / iPadOS 26 or earlier: Settings → your name → Find My → turn off Find My iPhone or Find My iPad.
From version 27: In Find My, choose your device → More → “Repair or Trade-in” → turn on.
3. Protect your personal data
Remove cards and passes from Wallet. Never share your Apple Account password, device passcode or security codes. If something needs to be entered, you enter it yourself and stay with your device.
4. What to bring
Bring your device, any affected accessories, ID and, if possible, proof of purchase. Check Parts and Service History under Settings → General → About and complete any unfinished repairs first.
Your device won’t respond? Do what you can. If needed, you can get Find My ready at icloud.com/find (new tab). Talk to us if you run into any difficulties.
All preparation steps from Apple (new tab)All set. Now choose your appointment.
Repair drop-off · Werastraße 42 · Friedrichshafen
You’re booking the device drop-off. Booking is free. We’ll agree the repair cost and completion with you after the check. You can change or cancel your appointment via the confirmation email.
Not nearby? Send in your device – register online and send it by post. We cover the return shipping.
For learning, working and everything in between.
We check your iPad’s model and condition, any service coverage and the service or replacement options available. Then we agree on the costs and the process with you.
Let’s talk about it.
Tell us what you have in mind. Together we’ll work out the next step.