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PC SERVICE AT COMPUMAC

Get ready for Windows 11.

We check your PC, secure your data transfer with you and guide you through the switch to Windows 11 – in our store or, by arrangement, at your place.

Book an appointment Take the PC check first

What happens to my PC?

Three questions at most. Then you know which way suits you – and what the next step with us is.

Which way fits depends on your PC and your programs. The four ways are described further down – or we work it out together in an appointment.

See all four ways Book an appointment

Which Windows is running on your PC?

What it means for Windows 10.

Standard support for Windows 10 ended on October 14, 2025. Since then, security updates have only been available through Microsoft’s Extended Security Updates (ESU) program: for home users until October 12, 2027, and for businesses as an annual license for up to three years after the end of support. You’ll need Windows 10 version 22H2. Microsoft 365 Apps will keep receiving security updates on Windows 10 until October 10, 2028. Without ESU, your PC will keep working, but it won’t get any more security updates.

  1. Standard support for Windows 10 ends
  2. ESU for home users ends
  3. Last security updates for Microsoft 365 Apps on Windows 10

Microsoft information on the end of support · Extended Security Updates from Microsoft

Is your PC ready for Windows 11?

The upgrade itself is free from Microsoft if your PC runs Windows 10 version 22H2 and meets these minimum requirements:

  • Processor Compatible 64-bit processor with at least 1 GHz and 2 coresWhere older PCs often fall short
  • Memory 4 GB of memory and 64 GB of storage
  • Security UEFI with Secure Boot and TPM 2.0Where older PCs often fall short
  • Graphics Graphics with DirectX 12 or later and a WDDM 2.0 driver
  • Setup For Windows 11 Home: an internet connection and a Microsoft account during setup

Microsoft’s free PC Health Check app shows you whether your PC qualifies. Older PCs often fall short on the processor or the TPM. If so, we’ll talk you through the alternatives.

Windows 11 specifications at Microsoft

THE SWITCH IN THREE STEPS

Step 1 of 3

Check your PC

We check the technical requirements, key programs, drivers and connected devices such as printers.

Step 2 of 3

Transfer your data

Before the switch, we back up your data with you and agree which programs and settings come across.

Step 3 of 3

Get up and running

After the switch, we check the key features and show you what’s changed in Windows 11.

Four ways forward. The right choice for you.

Your way according to the PC check

Upgrade your PC

We check the Windows 11 requirements, key applications and drivers. Before the switch, we discuss your backup and any possible limitations.

Your way according to the PC check

Move to a new PC

If your current device isn’t suitable, we plan the move to a suitable Windows 11 system. We go through your data, settings and the software you need together.

Your way according to the PC check

Discover Mac

Thinking of switching platforms? We’ll advise you on the right configuration and on moving your Windows data across. Office, your existing programs and possibly using Parallels are all part of the initial conversation.

Your way according to the PC check

Use Windows on your Mac

We check the specific application, your Mac and a suitable virtualisation solution. On Apple silicon, the requirements differ from those on Intel-based Mac computers. Discover Windows on Mac

What to bring.

In our store. Or at your place, by arrangement.

We also support customers from Konstanz, Lindau, Überlingen and Meersburg. Whether an on-site visit is possible for your request is something we’ll clarify with you when we schedule the appointment. We agree the scope, backup, data transfer and costs in advance.

Ready for Windows 11?

Bring your PC in for a check. We’ll tell you what’s possible and what it costs before we get started.

Book an appointment Book advice on a new PC or Mac

Frequently asked questions

How much does the upgrade cost?

Dropping off your PC is free, and Windows 11 itself is free from Microsoft for eligible PCs. Your initial consultation is free. We’ll tell you the price for the check, backup and upgrade before we get started. We’ll also tell you in advance about any extra work, such as moving to a new PC.

Will I keep my data and programs?

When an eligible PC is upgraded, files and most programs are usually kept. We still make a backup first, and we check important applications in advance.

My PC doesn’t meet the requirements. What now?

Then you have three options: keep using Windows 10 with ESU until October 2027, move to a new PC or switch to Mac. We’ll advise you on which option suits your programs.

Help after the switch?

We can also answer your Windows 11 questions via remote support: €32 incl. VAT per started quarter-hour, free cancellation before the start. Book remote support

The windows, taskbar and devices on this page are CompuMac’s own drawings. They show no software from Microsoft, Apple or Parallels and do not come from these companies. Deadlines and requirements: information from Microsoft, retrieved on October 2, 2026. Microsoft, DirectX, Microsoft 365 and Windows are trademarks of the Microsoft group of companies. Parallels and the Parallels logo are trademarks or registered trademarks of Parallels International GmbH. Mac is a trademark of Apple Inc., registered in the U.S. and other countries and regions.