IPHONE SERVICE

iPhone broken?
We can help.

Damaged display, weak battery or faulty camera? We repair your iPhone with genuine Apple parts and explain the cost to you up front.

Apple Authorized Service Provider

Genuine Apple parts. Certified technicians. Authorized since 1990.

What this means for you

Tap the spot that’s broken.

Something else? We’ll check it.

What will your repair cost?

Choose your model and repair. See the price straight away.

Not nearby? Send in your device – register online and send it by post. We cover the return shipping.

All prices shown include VAT. We check parts availability and whether the repair is possible at drop-off. Genuine Apple parts. Certified technicians.

IPHONE · SAME DAY REPAIR

Drop it off today.
Take it home today.

A new battery. A display that’s whole again. And your day carries on.

Battery Display Other repairs, subject to availability

Battery and display repairs, as well as other iPhone repairs, are possible on the same day at our workshop in Friedrichshafen. If you drop off before 12 noon, you can pick it up from 4:30 pm – depending on the model, the fault, the availability of parts and how busy the workshop is. We’ll confirm the timeframe after the check.

Drop-offbefore 12 noon

Pickupfrom 4:30 pm

In our workshop in Friedrichshafen

WHAT HAPPENED?

Tell us what’s wrong.

Battery & power

If your iPhone drains quickly, won’t charge or shuts down unexpectedly, we check the battery and power supply.

See battery price

Display & enclosure

For cracked glass, display issues or a damaged enclosure, we work out the right repair.

See display price

Camera & other issues

Describe the fault to us. We check your device before we recommend a specific repair.

See camera price

PAY IN INSTALLMENTS

Pay in installments.

You can pay for repairs in installments too – just ask us at drop-off.

  • Financing through CreditPlus Bank

    Send your request online or talk to us in the store. We will discuss with you what can be financed.

    Request financing
  • PayPal Pay in installments

    You can pay for online orders in installments with PayPal: choose PayPal at checkout and select installments there. For repairs, let us know at drop-off.

  • Klarna

    Pay by invoice or in installments at checkout: for orders in the online store, simply choose Klarna.

Whether and on what terms you can pay in installments or by invoice is decided by CreditPlus Bank, PayPal or Klarna after a credit check. CompuMac is not the lender.

YOUR WAY TO US

Three steps to your repair.

  1. See the price.

    Choose your model and repair. See the price straight away.

    Go to the price finder
  2. Book an appointment.

    Pick a free slot for the device drop-off. Booking is free.

    Book an appointment
  3. Bring in your iPhone.

    Repair drop-off at Werastraße 42 in Friedrichshafen. We’ll agree the repair cost and completion with you after the check.

    Contact & directions
The CompuMac service team at the repair drop-off
Your device. In experienced hands.

BEFORE YOUR VISIT

Well prepared.
Up and running sooner.

You can book your appointment now. Please complete these steps before you drop off your device.

  1. 1. Make a backup

    Back up your iPhone or iPad to iCloud or to a Mac or PC. Check that the backup is up to date and that your iCloud data has fully synced. Data can be lost during a repair.

    How to back up your data (Apple Support, new tab)
  2. 2. Get Find My ready

    iOS / iPadOS 26 or earlier: Settings → your name → Find My → turn off Find My iPhone or Find My iPad.

    From version 27: In Find My, choose your device → More → “Repair or Trade-in” → turn on.

  3. 3. Protect your personal data

    Remove cards and passes from Wallet. Never share your Apple Account password, device passcode or security codes. If something needs to be entered, you enter it yourself and stay with your device.

  4. 4. What to bring

    Bring your device, any affected accessories, ID and, if possible, proof of purchase. Check Parts and Service History under Settings → General → About and complete any unfinished repairs first.

Your device won’t respond? Do what you can. If needed, you can get Find My ready at icloud.com/find (new tab). Talk to us if you run into any difficulties.

All preparation steps from Apple (new tab)

All set. Now choose your appointment.

Repair drop-off · Werastraße 42 · Friedrichshafen

You’re booking the device drop-off. Booking is free. We’ll agree the repair cost and completion with you after the check. You can change or cancel your appointment via the confirmation email.

Not nearby? Send in your device – register online and send it by post. We cover the return shipping.

Book a repair appointment

GOOD TO KNOW

Quick questions.

Question: My model isn’t in the price list. What now?

CompuMac: We can still help. Call us or book an appointment. We’ll check the service options available for your device.

Question: What happens with a warranty claim?

CompuMac: Based on your device and the documents you have, we check whether and to what extent service coverage applies.

Question: Do I have to hand over my Apple password?

CompuMac: No. Don’t share your Apple Account password or security codes with us. You make any sign-ins that are needed yourself.