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Your legal guarantee rights

EU notice: legal guarantee

Legal guarantee. Minimum two-year legal guarantee protection for goods sold in the European Union. Consumers can claim their rights under the legal guarantee of conformity, for example if goods: do not match the description; do not function as intended. Sellers are liable for any lack of conformity which existed when the goods were delivered, and which becomes apparent within the legal guarantee period. Sellers in such a situation are required to offer: free repair or free replacement; in some cases, a price reduction or full reimbursement. Some countries have a longer legal guarantee period. For second-hand goods, a shorter period may apply, but not less than one year. For more information on your rights in a specific country, scan the QR code below or ask the seller. europa.eu/youreurope/guarantees What to do if you receive non-conforming goods: 1. Contact the seller as soon as possible to report the issue; 2. Provide proof of purchase, such as a receipt, invoice, or bank statement. Sellers and producers may also offer commercial guarantees, which apply independently from the legal guarantee. For example, you may see this GARAN label representing a commercial guarantee of durability offered by the producer at no additional cost and covering the entire good.

More about your rights: europa.eu/youreurope/guarantees

Tip: tap the notice to open it full size.

Apple expertise on Lake Constance. Since 1990.

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CompuMac Business Leasing 85 for iPhone, iPad and Mac Mac 75 for Mac-only orders Lease a Mac for AI −25%Apple Business & DEP For resellers Corporate gifts

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People, not hold music Meet the people behind CompuMac.Take a look Werastraße 42, Friedrichshafen Mon–Fri 9 am–6 pm · Sat 10 am–2 pmContact & directions

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All products Mac iPhone iPad Apple Watch

Apple in your everyday life

AirPods Apple TV Displays Home Software

Explore accessories

Smart ways to buy

Repair & service

Your device

iPhone repair iPad repair Mac repair Watch, AirPods & accessories Data recovery Appointments & preparation

Service near you

Friedrichshafen Drop-off in Kempten Drop-off in Wangen For Lindau For Konstanz

Quick help

Business

Business leasing Up to 25% off with leasing. Leasing 85 for iPhone, iPad and Mac. Mac 75 for Mac-only orders.Configure leasing

IT & support From planning to support. With dedicated contacts.Let’s talk about it.

For your business

CompuMac Business Leasing 85 for iPhone, iPad and Mac Mac 75 for Mac-only orders Lease a Mac for AI −25%Apple Business & DEP For resellers Corporate gifts

Infrastructure & ideas

Telephony & Ivy Wi‑Fi & network AI consulting Business email Websites Adobe licenses Windows on Mac Switching to Windows 11

More for business

Purchasing for businessesAccess with your own terms Team trainingAdvanced course & tailored topics Laser engravingYour device. Your engraving. iPhone trade-inTalk to us about trade-in

Buy & learn

Mac basics One day · €129 incl. VATDiscover the course

Personal buying advice Tell us what you want to do with it. We’ll help you choose.Book an advice appointment

Apple in everyday life

Find your setup Smart Home Excire Photo Windows on Mac

In person, for you

Repairs & service Laser engraving New at CompuMac

Good to know

Education pricingSchool, university & apprenticeships Team trainingAdvanced course & tailored topics See installment optionsPay monthly

About us

People, not hold music Meet the people behind CompuMac.Take a look Werastraße 42, Friedrichshafen Mon–Fri 9 am–6 pm · Sat 10 am–2 pmContact & directions

Mac to people

Our story The team Contact & directions

Part of CompuMac

Careers Apple Authorized Service New at CompuMac

Here on Lake Constance

Werastraße 42, Friedrichshafen Opening hours & directions Quick links

Contact & directions