Opening your calendar …
WE TAKE TIME FOR YOUR DEVICE.
Your repair appointment.
Easily arranged.
Choose an available slot and tell us briefly which device needs help. We look forward to seeing you in Friedrichshafen.

IN STORE WITH US
Repair drop-off
We’ll take in your device and talk through the problem and the next steps.
- 1Choose a day & time
- 2Enter your device & contact details
- 3Confirm your appointment
You’re booking the drop-off of your device. Booking is free of charge. We’ll agree the repair costs and completion with you after the inspection.
Use the link in it to change or cancel your appointment.
IPHONE · SAME DAY REPAIR
Drop it off today.
Take it home today.
A new battery. A display that’s whole again. And your day carries on.
Battery and display repairs, as well as other iPhone repairs, are possible on the same day at our workshop in Friedrichshafen. If you drop off before 12 noon, you can pick it up from 4:30 pm – depending on the model, the fault, the availability of parts and how busy the workshop is. We’ll confirm the timeframe after the check.
BEFORE YOUR VISIT
Well prepared.
Up and running sooner.
You can book your appointment now. Please complete these steps before you drop off your device.
1. Make a backup
Back up your iPhone or iPad to iCloud or to a Mac or PC. Check that the backup is up to date and that your iCloud data has fully synced. Data can be lost during a repair.
How to back up your data (Apple Support, new tab)2. Get Find My ready
iOS / iPadOS 26 or earlier: Settings → your name → Find My → turn off Find My iPhone or Find My iPad.
From version 27: In Find My, choose your device → More → “Repair or Trade-in” → turn on.
3. Protect your personal data
Remove cards and passes from Wallet. Never share your Apple Account password, device passcode or security codes. If something needs to be entered, you enter it yourself and stay with your device.
4. What to bring
Bring your device, any affected accessories, ID and, if possible, proof of purchase. Check Parts and Service History under Settings → General → About and complete any unfinished repairs first.
Your device won’t respond? Do what you can. If needed, you can get Find My ready at icloud.com/find (new tab). Talk to us if you run into any difficulties.
Bringing a Mac?
Make a current backup, for example with Time Machine. Up to macOS 26, turn off Find My Mac; from macOS 27, turn on repair mode. On Macs with Apple silicon, check for unfinished repairs in Repair Assistant; on Intel-based Macs, turn off any firmware password. Have your login details ready to enter yourself. Bring your power adapter, any affected accessories and, if possible, proof of purchase and ID.
Apple’s guide for Mac (new tab)Looking for advice, training or remote help? Choose the right option





